Faqs

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Do You Ship to Alaska, Hawaii, or US Territories?

Do You Ship to Alaska, Hawaii, or US Territories?

Yes, we do! Orders are shipped to Alaska, Hawaii, and US territories (including American Samoa, Guam, the Northern Mariana Islands, Puerto Rico, and the U.S. Virgin Islands) via USPS with free standar
May 14, 2026
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My Package Is Marked as Delivered, but I Can't Find It. What Should I Do?

My Package Is Marked as Delivered, but I Can't Find It. What Should I Do?

If your tracking shows your package as delivered but you can’t locate it: Wait 48 hours. Sometimes, packages are marked as delivered up to 48 hours before arrival. Note: Some carriers may deliver un
May 14, 2026
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Can I Cancel or Modify the Order I Just Placed?

Can I Cancel or Modify the Order I Just Placed?

Changes or cancellations can only be made if your order hasn't been shipped yet. We process orders quickly, so requests may not always be possible. Please contact our Customer Service team immediately
May 14, 2026
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How Can I Track My Order Status?

How Can I Track My Order Status?

To track your order status: If you placed the order with your registered account:Log in to our website with your email and check "My Orders" for the status. If you placed the order as a guest:Clic
May 14, 2026
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My Order Was Delivered with Only Some Items. What Should I Do?

My Order Was Delivered with Only Some Items. What Should I Do?

Your order may have been shipped in separate packages, which could arrive at different times. Please allow a few days for the remaining items to arrive. If they haven't arrived after a reasonable wait
May 14, 2026
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How Do I Unsubscribe from Marketing Emails and Text Messages?

How Do I Unsubscribe from Marketing Emails and Text Messages?

To unsubscribe from our marketing emails and text messages, follow these steps: Emails: Open any marketing email from us. Scroll to the bottom of the email. Click the "Unsubscribe" link. You
May 14, 2026
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Is the Ulike IPL Hair Removal Device Safe, and Can It Cause Skin Issues?

Is the Ulike IPL Hair Removal Device Safe, and Can It Cause Skin Issues?

We have conducted numerous clinical trials on the safety and effectiveness of IPL, which is why IPL has become a popular hair removal method in both clinics and households. If you follow the instructi
May 14, 2026
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Who Wouldn't Recommend the Ulike Hair Removal Handset?

Who Wouldn't Recommend the Ulike Hair Removal Handset?

The Ulike IPL hair removal device is not recommended if you have any of the following: - A known skin disorder - Skin diseases such as allergic dermatitis, eczema, etc. - Photosensitive epilepsy or Ph
May 14, 2026
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Can I Travel with My Ulike Hair Removal Handset?

Can I Travel with My Ulike Hair Removal Handset?

Don’t let your travel plans interfere with your smooth skin. The Ulike Hair Removal Handset is battery-free and features a lightweight, compact design, so you can maintain flawless skin wherever you g
May 14, 2026
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