Faqs

Free Virtual 1-on-1 Consultation

Our experts assess your skin tone, hair density, and sensitivity to recommend a truly painless, burn-free device—so your hair-removal journey feels safe and effortless.
Complete your consultation to unlock an exclusive discount and make choosing the right device even easier.

Up to 40% Off
& Free Gifts

LEARN MORE
Can I Cancel or Modify the Order I Just Placed?

Can I Cancel or Modify the Order I Just Placed?

Changes or cancellations can only be made if your order hasn't been shipped yet. We process orders quickly, so requests may not always be possible. Please contact our Customer Service team immediately
May 14, 2026
LEARN MORE
How Can I Track My Order Status?

How Can I Track My Order Status?

To track your order status: If you placed the order with your registered account:Log in to our website with your email and check "My Orders" for the status. If you placed the order as a guest:Clic
May 14, 2026
LEARN MORE
My Order Was Delivered with Only Some Items. What Should I Do?

My Order Was Delivered with Only Some Items. What Should I Do?

Your order may have been shipped in separate packages, which could arrive at different times. Please allow a few days for the remaining items to arrive. If they haven't arrived after a reasonable wait
May 14, 2026
LEARN MORE
How Do I Unsubscribe from Marketing Emails and Text Messages?

How Do I Unsubscribe from Marketing Emails and Text Messages?

To unsubscribe from our marketing emails and text messages, follow these steps: Emails: Open any marketing email from us. Scroll to the bottom of the email. Click the "Unsubscribe" link. You
May 14, 2026
LEARN MORE
Is the Ulike IPL Hair Removal Device Safe, and Can It Cause Skin Issues?

Is the Ulike IPL Hair Removal Device Safe, and Can It Cause Skin Issues?

We have conducted numerous clinical trials on the safety and effectiveness of IPL, which is why IPL has become a popular hair removal method in both clinics and households. If you follow the instructi
May 14, 2026
LEARN MORE
Who Wouldn't Recommend the Ulike Hair Removal Handset?

Who Wouldn't Recommend the Ulike Hair Removal Handset?

The Ulike IPL hair removal device is not recommended if you have any of the following: - A known skin disorder - Skin diseases such as allergic dermatitis, eczema, etc. - Photosensitive epilepsy or Ph
May 14, 2026
LEARN MORE
Can I Travel with My Ulike Hair Removal Handset?

Can I Travel with My Ulike Hair Removal Handset?

Don’t let your travel plans interfere with your smooth skin. The Ulike Hair Removal Handset is battery-free and features a lightweight, compact design, so you can maintain flawless skin wherever you g
May 14, 2026
LEARN MORE
Can I Use IPL Hair Removal on Scars and Tattoos?

Can I Use IPL Hair Removal on Scars and Tattoos?

We don’t recommend using IPL on scars or tattoos, as it can cause heat buildup and discomfort. However, it is safe to use IPL around tattoos.
May 14, 2026
LEARN MORE
Can I Use IPL During Pregnancy or While Breastfeeding?

Can I Use IPL During Pregnancy or While Breastfeeding?

Although there is no evidence that IPL negatively affects pregnancy or breastfeeding, we recommend avoiding its use during these times to prevent any potential risks.
May 14, 2026
LEARN MORE
Back to top