Faqs

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Ulike Faqs:What come with the IPL hair removal handset?
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Ulike Faqs:What come with the IPL hair removal handset?

1. Hair Removal Device 2. Charging base & cable 3. Safety goggles 4. Razor 5. Product Description Booklet 6. User Manual
Nov 20, 2025
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Ulike Faqs:What are the energy and wavelength outputs?
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Ulike Faqs:What are the energy and wavelength outputs?

Ulike is powerful enough to provide long-term hair removal, but also safe enough for at-home use.   Ulike Air+ has an energy output of 9.9J-18.8J and wavelengths between 560NM-1200NM.   Ulike Air3 has
Nov 20, 2025
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Ulike Faqs:Is Ulike IPL Hair Remover safe, and will it cause skin disease?
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Ulike Faqs:Is Ulike IPL Hair Remover safe, and will it cause skin disease?

We have conducted many clinical trials on IPL’s safety and effectiveness, and because of this, IPL has become a widely used hair removal method in clinics and households. If you follow the instruction
Nov 20, 2025
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Ulike Faqs:My order was delivered with only some of my items, what do I do?
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Ulike Faqs:My order was delivered with only some of my items, what do I do?

Your order may have been shipped in separate packages, which could arrive at different times. Please allow a few days for the remaining items to arrive. If they haven't arrived after a reasonable wait
Nov 24, 2025
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Ulike Faqs:Do you ship to Alaska, Hawaii or US territories?
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Ulike Faqs:Do you ship to Alaska, Hawaii or US territories?

Yes, we do! Orders are shipped to Alaska, Hawaii, and US territories (including American Samoa, Guam, the Northern Mariana Islands, Puerto Rico, and the U.S. Virgin Islands) via USPS with free standar
Nov 20, 2025
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Ulike Faqs:My package is marked as delivered but I cannot locate it. What do I do?
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Ulike Faqs:My package is marked as delivered but I cannot locate it. What do I do?

If your tracking shows your package as delivered but you can’t locate it: Wait 48 hours. Sometimes, packages are marked as delivered up to 48 hours before arrival. Note: Some carriers may deliver un
Nov 24, 2025
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Ulike Faqs:Will I be charged international bank fees when ordering?
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Ulike Faqs:Will I be charged international bank fees when ordering?

International fees typically apply if you’re purchasing from a country outside of your billing country. These transaction fees vary depending on your bank. However, not all credit card payments are su
Nov 20, 2025
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Ulike Faqs:What if my package is lost or stolen?
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Ulike Faqs:What if my package is lost or stolen?

Ulike is not liable for lost or stolen packages.   We recommend contacting the shipping carrier immediately once your package shows as delivered but cannot be located, to file a missing package cl
Nov 20, 2025
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Ulike Faqs:How do I track my package?
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Ulike Faqs:How do I track my package?

Once your order has been shipped, you will be emailed a shipping confirmation that includes the tracking number for your package. Tracking information for your shipment will be updated and available
Nov 20, 2025
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