Faqs

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How Long Does It Take to Receive My Refund?
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How Long Does It Take to Receive My Refund?

Once our team receives and inspects your returned product, our accounting team will initiate your refund within 5-10 business days. You will receive an email confirmation with the details of your refu
Nov 20, 2025
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Do You Offer Military Discount?
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Do You Offer Military Discount?

Yes, we proudly offer a military discount to show our appreciation for your service. To avail the military discount, please follow these steps: 1. Verification: Click on the Military Discount on our w
Nov 20, 2025
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Do You Offer Student Discounts?
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Do You Offer Student Discounts?

Yes, we're pleased to offer a student discount as a way of supporting your educational journey. To avail of the student discount, please follow these steps: 1. Verification: Click on the "Student Disc
Nov 20, 2025
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Can I Redeem a Coupon After Placing an Order?
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Can I Redeem a Coupon After Placing an Order?

Yes, in certain cases, you may be able to redeem a coupon after placing an order. Here’s how: Check Eligibility: Ensure the coupon is valid and hasn’t expired. Review the coupon terms to see if it c
Nov 20, 2025
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Where Do You Ship?
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Where Do You Ship?

We ship to many countries worldwide! Here’s an overview: Free Standard Shipping Areas: North America, Asia, and Europe. For countries outside these regions, customers are responsible for shipping cost
Nov 20, 2025
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How Can I Track My Package?
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How Can I Track My Package?

Once your order has been shipped, you will be emailed a shipping confirmation that includes the tracking number for your package. Tracking information for your shipment will be updated and available
Nov 20, 2025
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Do You Ship to Alaska, Hawaii, or US Territories?
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Do You Ship to Alaska, Hawaii, or US Territories?

Yes, we do! Orders are shipped to Alaska, Hawaii, and US territories (including American Samoa, Guam, the Northern Mariana Islands, Puerto Rico, and the U.S. Virgin Islands) via USPS with free standar
Nov 20, 2025
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My Package Is Marked as Delivered, but I Can't Find It. What Should I Do?
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My Package Is Marked as Delivered, but I Can't Find It. What Should I Do?

If your tracking shows your package as delivered but you can’t locate it: Wait 48 hours. Sometimes, packages are marked as delivered up to 48 hours before arrival. Note: Some carriers may deliver un
Nov 20, 2025
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Can I Cancel or Modify the Order I Just Placed?
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Can I Cancel or Modify the Order I Just Placed?

Changes or cancellations can only be made if your order hasn't been shipped yet. We process orders quickly, so requests may not always be possible. Please contact our Customer Service team immediately
Nov 20, 2025
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